EBS R12: Oracle Application Manager - All Self Service page Display format and images not showing and overlapping:

We are on Oracle Linux 6.5, Oracle Database 11.2.0.4, Oracle EBS 12.1.3 for all Self Service Application, under Oracle Application Manager, like - Workflow, License Manager, Patching and Utilities and others.

We are not seeing proper page formatting.

Text seems to be larger and overlapping on the Blue Borders. No Home or Menu button Seen.

You may want to perform the following and see if it helps:

1. Shutdown all services

$cd $ADMIN_SCRIPTS_HOME

$ls –ltr

$./ adstpall.sh apps/appsvis

2. Take the BACKUP files in the following directories and then remove them:

Note: Once you complete these steps, all the above directories would still be present, but will be empty.

$OA_HTML/cabo/images/cache

$OA_HTML/cabo/styles/cache

Note: Take the BACKUP of /_pages folder

3. Remove all files under the $COMMON_TOP/_pages folder

4. Compile jsps:

$cd $FND_TOP/patch/115/bin

$ ./ojspCompile.pl --compile --flush -p 2

5. Restart the services -

$cd $ADMIN_SCRIPTS_HOME

$ls –ltr

$./ adstrtal.sh apps/appsvis

6. Retest the issue

OR

1. Clear cache on server From Functional Administration Responsibility.

   Note:  And also clear browser cache on PC: Delete cookies, temp internet files, history from IE